Terms and Conditions
Welcome to Sumitra Enterprises (“Company,” “we,” “our,” “us”). These Terms and Conditions govern your use of our website, djidronestore.in (“Website”), and the purchase of products available on our Website. By accessing or using our Website, you agree to comply with and be bound by these Terms and Conditions. If you disagree, please do not use this Website.
1. General Terms
1.1. The Website provides an online marketplace for purchasing electronics, daily essentials, safety utilities, drones & accessories, cameras & scopes, security & surveillance products, home & lifestyle goods, and industrial & scientific products.
1.2. By using this Website, you confirm that you are at least 18 years old or accessing under the supervision of a parent or legal guardian.
1.3. We reserve the right to modify, suspend, or discontinue any aspect of the Website at any time without prior notice.
2. Account Registration
2.1. You may need to create an account to access certain features or make a purchase.
2.2. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
2.3. We reserve the right to suspend or terminate your account at our discretion if any unauthorized or fraudulent activity is detected.
3. Orders and Payment
3.1. All orders placed through our Website are subject to acceptance and availability.
3.2. We reserve the right to cancel any order at our discretion, including cases of pricing errors or product unavailability.
3.3. Payment must be made in full before the dispatch of the order. We accept various payment methods as indicated on our Website.
4. Pricing and Product Information
4.1. All prices listed on the Website are in Indian Rupees (INR) and are subject to change without prior notice.
4.2. We make every effort to ensure the accuracy of product descriptions, images, and specifications. However, we do not warrant that product details are always accurate, complete, or error-free.
5. Shipping and Delivery
5.1. We aim to deliver products within the estimated time frame mentioned on the Website.
5.2. Delivery timelines may vary based on location, courier service, or unforeseen circumstances.
5.3. Risk of loss and ownership of the products pass to you upon successful delivery.
6. Returns and Refunds
6.1. We accept returns and process refunds in accordance with our Return & Refund Policy available on the Website.
6.2. Products must be returned in their original packaging, unused, and with all accompanying accessories.
6.3. Refunds will be processed within the stipulated time as per our policy after verifying the returned product.
7. Warranties and Liability
7.1. Products sold on our Website may come with manufacturer warranties as applicable.
7.2. We are not liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our products.
7.3. To the maximum extent permitted by law, our liability is limited to the purchase amount of the product in question.
8. Intellectual Property
8.1. All content on this Website, including text, graphics, images, logos, and software, is the intellectual property of Sumitra Enterprises or its licensors.
8.2. Unauthorized reproduction, distribution, or modification of any content is strictly prohibited.
9. User Conduct
9.1. You agree not to use the Website for any unlawful or prohibited activity.
9.2. You shall not engage in fraudulent transactions, unauthorized access, or attempt to disrupt the Website’s operation.
10. Privacy Policy
10.1. Your use of the Website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your data.
11. Governing Law and Dispute Resolution
11.1. These Terms shall be governed by and construed by the laws of India.
11.2. Any disputes shall be subject to the exclusive jurisdiction of the courts located in [Your Jurisdiction].
12. Compliance with Indian E-Commerce Norms
12.1. We comply with all applicable e-commerce regulations as per the Consumer Protection (ECommerce) Rules, 2020, and other relevant Indian laws.
12.2. We provide transparent pricing, detailed product descriptions, and clear return and refund policies by government norms.
12.3. We ensure customer grievance redressal by offering a designated customer support channel and a grievance officer as per the legal requirements.
12.4. We do not engage in price manipulation, false advertising, or unfair trade practices as per the regulations set by the Indian Government.
12.5. Personal data and financial transactions are handled securely and in compliance with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.
13. Contact Information
For any questions regarding these Terms and Conditions, you can contact us at:
Sumitra Enterprises(djidronestore.in)
Email: contact@djidronestore.in
Phone: 9891098328
Address: Sant nagar Burari, Delhi-110084
By continuing to use our Website, you acknowledge that you have read, understood, and agreed to
these Terms and Conditions.
